The petition alleges that Midwest Air Care failed to properly inform customers that it was not licensed to apply pesticide within the state of Kansas, set a price for an advertised special then failed to provide additional pricing before performing work, falsely represented an invalid "notice of cancellation," refusing to adhere to their 100% workmanship guarantee, falsely claiming to be properly certified through the NADCA, and performed work in an unprofessional manner and inappropriate to industry standards. District Attorney Howe is is seeking fines and penalties against Midwest Air Care of $10,000 for each count and $20,000 each deceptive act performed against an elderly victim.
Midwest Air Care was the prime motivator for our article earlier this year about deceptive air duct cleaning advertising. They were also subject to an ad-review performed by the BBB that began in August, in which we asked them to cease their misleading advertising. The ad-review went unanswered. If they had taken our ad-review more seriously, they might have avoided a consumer protection lawsuit.