Wednesday, November 23, 2011

Scams of the Week: November 23, 2011

BBB Phishing Scam - As of today, all across the country, scammers are claiming that businesses have gotten complaints.  Most of the complaint numbers begin with "22" or "24," but some don't.  The scammers are trying to cash in on communication difficulties during the holidays, making complaints difficult to verify because the BBB will be off for Thanksgiving. The emails are supposedly coming from "," "," and ""  Fortunately, the scammers unleashed their plan a bit early, and we are in our offices today. They are also trying to attack our main email accounts to further disrupt communication. If your business receives an email about a complaint that fits the description above, delete the email and have your IT department run a virus scan. You can contact us at or (816) 421-7800. Or you can contact us during the holidays at KANSASCITYBBB@GMAIL.COM

The text of the email looks like this:

"The Better Business Bureau has received the above-referenced complaint
from one of your customers regarding their dealings with you.
The details of the consumer's concern are included on the reverse.
Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve
the matter. Often complaints are a result of misunderstandings a company
wants to know about and correct.
We encourage you to use our ONLINE COMPLAINT system to respond this

The following URL (website address) below will take you directly to this
complaint and you will be able to enter your response directly on our

Winners Circle - A group of foreign scammers who call people and tell them they've won $2.5 million. They must pay a fee of $750--to be wired via Moneygram or Western Union, of course.

Xbox Live Phishing Scam - Microsoft got hit by another elaborate phishing scam today.  People are being contacted by scammers asking for personal information such as credit card numbers. Xbox's official blog has more details.

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